There have been several considerable issues that an HOA board member would come across when actually dealing with an average HOA management company.
You should rest assured that poor communication would be one of the essential aspects that would weaken the relationships between an HOA and their respective management companies. You would hear from HOA most of the times about the claims that the community manager failed to return their phone calls or reply to their emails in a quick manner. They would leave a message for the community manager. However, it might take several days for them to respond, provided they respond at all. Vendors and homeowners would have a similar experience as well. As a result, when you talk about the homeowners association’s management, you should rest assured that communication would be a critical aspect. Only reliable and quality phoenix hoa management companies would be able to communicate with the clients in the best manner possible.
Failure to complete the project
In a majority of cases, the community manager of the HOA would fail to complete the projects. Regardless, the board had asked for a water leak to be investigated, a street light to be replaced, or there have been several bids from a new landscaper, it appears that the community manager would continually put the projects off. The board would be stuck as they would bring up such concerns without making any significant progress.
Inconsistent with complying with compliance drives
Yet another common query from the board members would be that of the HOA management company inconsistent in complying with the compliance drives or walks. Moreover, letters of violation would be sent to the wrong homes or the management company would not be handling compliance in the manner that the board has asked them to.
Inaccurate financial reports
In addition, the board members would access the financial reports of the HOA management company online or on demand. They would complain about getting incomplete financial documents.
These aspects would be adequate to change the HOA management company.